Meeting Your Needs
On arrival to Noy’s Thai Massage, please don’t hesitate to inform us of any particular requirements you may have or any health issues you feel we should be aware of. Your comfort and safety are always top of our list of priorities.
Privacy
Your privacy is secured at all times thanks to the use of towels to drape the parts of your body not being treated. Full privacy will be provided for you to change out of and back into your clothes.
Etiquette
Please turn off your mobile when you arrive at Noy’s Thai Massage for your benefit and the benefit of those around you. Please feel free to speak to your therapist during your treatment if there is anything you would like to change; pressure, music volume, etc.
Your comfort is our priority.
Reservations
Advanced booking ahead of treatment is highly preferred. Please call or visit us to book your intended treatment ahead of time.
When using a Gift Certificate, please quote your Certificate Number during booking and present the Certificate itself prior to your treatment.
Arrivals
Please arrive at least 10 minutes before your treatment time to allow for unhurried changing into appropriate attire.
In the event of you running late, please understand this is going to decrease your overall treatment time so as not to inconvenience those after you.
Cancellation
Please let us know if you intend to cancel your appointment. We understand that sometimes life gets in the way, though we request a minimum of 2 hours notice if you are unable to keep your appointment.
Payment
We accept Cash, EFTPOS and all major credit cards. A surcharge applies for EFTPOS and cards.
Gift Vouchers
Gift Vouchers can be arranged by phone and posted or picked up as required. We request you book at least two days in advance of your preferred massage date.
Vouchers can only be redeemed in a single visit and under no circumstance are liable to be exchanged for cash.